How do i check the status of my order?
- Depending on the the shipping method used, usually USPS, you will receive a tracking confirmation number via the email provided when order was placed.
The shirt I’m looking at is out of stock in the size I need. When is it going to be restocked?
- Once our items are sold out in a specific size, unless demand is high, there is a chance that the shirt will not be re-stocked. Depending on the model and its popularity, we will re-stock all sizes. For more information on any one specific item, please contact us directly at [email protected]
How long does it take to process an order?
- Please allow up to 2 business days for an order to be processed and shipped out. The average turn-around time is less than 1 business day.
How do I cancel an order?
- If you would like to cancel your recently-placed order, please contact us as soon as possible so we can make all the efforts possible to prevent the item from going out. Once the item has gone out, or if you do not contact us in time, we will hold payment until item has been shipped back. We will then issue a full refund, minus the original shipping costs. Buyer is responsible for all shipping charges.
I typed in the wrong address. How can I fix it?
- If this ever happens, please make sure to reach out to us immediately so we can correct the address in our system. If you do not contact us within a timely manner, we cannot guarantee that this order will be stopped from shipping. Buyer is responsible for items shipped to incorrect address based on their direct entry.
What forms of payment do you accept?
- We process all payments through PayPal and Stipe. Most major credit cards are accepted.
Do I need a PayPal account to purchase from this store?
- No you don't.
How secure is this store?
- This website is very secure. Since we do not process payments though our own platform, there is no need to worry about private information being vulnerable via sites' cookies or database. PayPal and Stripe are one of the most secure payment gateways available.
I’m having an issue with my payment/having trouble placing my order.
- If you are having any issues placing an order or submitting your payment, please contact us right away. Even though we rarely have these type of issues, bugs do happen. We'll be glad to get this sorted out for you.
I'm a Wholesaler/Retail store and want to carry your brand, how do I go about doing so?
- Just contact us! We are eager to share our items with the world. We have convenient minimum quantity orders which make it easy for smaller companies that don't want to be tied down with large inventory. We will be glad to work out a custom plan for you!